Privacy policy.

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can be used to personally identify you. Detailed information on data protection can be found in our Privacy Policy below.

Data Collection on This Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Controller” in this Privacy Policy.

How do we collect your data?
Your data is collected, firstly, when you provide it to us. This can be, for example, data you enter into a contact form.
Other data is collected automatically or after your consent when you visit the website through our IT systems. This includes mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the data provided will also be processed for contract offers, orders, or other business enquiries.

What rights do you have regarding your data?
You have the right, at any time and free of charge, to obtain information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the rectification or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

For further information on your rights, please contact us at any time.

Analytics Tools and Third-Party Tools
When visiting this website, your browsing behaviour may be statistically evaluated, primarily with analytics programs. Detailed information on these analytics programs can be found below in this Privacy Policy.

2. Hosting

We host the content of our website with the following provider:

Squarespace Ireland Ltd.
Le Pole House, Ship Street Great
Dublin 8, Ireland

In addition, our email services are provided by Alfahosting GmbH, Ankerstraße 3b, 06108 Halle (Saale), Germany.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this Privacy Policy.

When you use this website, various personal data is collected. Personal data means any data by which you can be personally identified. This Privacy Policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for the processing of data on this website is:

Simone Schmuck
Ruschestraße 34
10367 Berlin
Germany

Tel.: +49 (0) 177 306 7931
Email: hello@one-retreat.com

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is stated in this Privacy Policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons no longer apply.

General Notes on the Legal Bases for Processing Data on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data as defined in Art. 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, processing will also be based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), processing is additionally based on § 25(1) TDDDG. Consent can be withdrawn at any time.

If your data is required to fulfil a contract or to carry out pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is required to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The specific legal basis applicable in each individual case is explained in the following sections of this Privacy Policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. This may also require the transfer of personal data to these third parties. We only transfer personal data to third parties if this is necessary for the fulfilment of a contract, if we are legally obliged to do so, if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the transfer of data.

When using processors, we only pass on our customers’ personal data on the basis of a valid Data Processing Agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, including profiling based on those provisions.
The respective legal basis for processing can be found in this Privacy Policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing, including profiling to the extent that it is related to such direct marketing.
If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data which we process automatically, based on your consent or in fulfilment of a contract, handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.

Access, Rectification, and Deletion

Within the framework of the applicable legal provisions, you have the right to free access at any time to your stored personal data, its origin and recipients, and the purpose of the data processing, as well as a right to rectification or deletion of this data.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. This applies if:

  • you contest the accuracy of your personal data stored by us,

  • processing is unlawful and you request restriction instead of deletion,

  • we no longer need the data but you require it for legal claims, or

  • you have objected under Art. 21(1) GDPR and the balancing of interests has not yet been determined.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us, this site uses SSL or TLS encryption.

Objection to Promotional Emails

We hereby object to the use of contact details published in the context of the legal notice obligation for sending unsolicited advertising and information materials.

4. Data Collection on This Website

Cookies
Our websites use so-called “cookies”. Cookies are small data files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. display settings, shopping cart functions). Other cookies are used to evaluate user behaviour or to display advertising.
You can configure your browser so that you are informed about the use of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases, or activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Contact Form
If you submit inquiries to us via our contact form, we will store the details from the inquiry form, including the contact details you provide, for the purpose of processing your request and in case of follow-up questions. This data will not be disclosed without your consent.

Inquiries by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your request, including all personal data (name, inquiry), will be stored and processed by us for the purpose of handling your concern. We will not share this data without your consent.

5. Social Media

Instagram Integration
Functions of the Instagram service are integrated into this website. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
When you are logged into your Instagram account, you can link content from this website to your Instagram profile by clicking the Instagram button. This enables Instagram to associate your visit to this website with your user account.
We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or of its use by Instagram. Further information can be found in Instagram’s privacy policy: https://instagram.com/about/legal/privacy/.

6. Newsletter

Newsletter Data
If you would like to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you consent to receiving the newsletter. No further data is collected, or it is only collected on a voluntary basis.
We use this data exclusively for sending the requested information and do not pass it on to third parties.

Withdrawal of Consent
You may revoke your consent to the storage of your data, your email address, and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of data processing operations already carried out remains unaffected by the withdrawal.

7. Plugins and Tools

Google Fonts
This site uses web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.
For this purpose, your browser must connect to Google’s servers. This informs Google that our website was accessed via your IP address.
The use of Google Fonts is in the interest of a uniform and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If your browser does not support web fonts, a default font from your computer will be used.
Further information about Google Fonts can be found here: https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy.